Account and data deletion
HeyScout users can delete their in-app account data from Mine → Account details → Delete account. You can also email us to request deletion of your account and associated app data.
What gets deleted or anonymized
- User preferences, followed brands, notification settings, phone, and location settings.
- Scouts, saved deals, price alerts, and related watch records.
- Recently viewed deals, click records, and sent alert logs.
- Scout deal matches, price history, and in-app alerts.
- Your own waitlist signup record when it matches your account email.
- In-app beta feedback records, if any are added in the future, will be deleted or anonymized so they are no longer tied to your email.
What remains
Public deal catalog data, brand records, and demo/test deals are not deleted because they are not user-specific. Base44-managed sign-in identifiers, such as your email and provider profile, may remain with a deletion marker because HeyScout app code cannot fully remove provider-managed authentication records.
Request deletion by email
Send your request from the email address associated with your HeyScout account so we can verify ownership.
privacy@heyscout.app